Privacy Policy

The Internet is not a secure medium. However, we are committed to ensuring that your privacy is protected. The Privacy Policy explains the security measures we have put in place to protect your information and how we use the information, we collect about you. We suggest you read it before you provide any information to us. You can access the Privacy Policy at any time by clicking on the “Privacy Policy” link on the navigator bar.

The information we collect and how we use it

Within the site, we may ask you to provide us with relevant personal information in order that we can provide you with the product or service requested, undertake administration and generally service and maintain your policy, including responding to any query that you may raise with us.

All personal information supplied by you will be treated in confidence by the Moorhouse Group of companies and will not be disclosed to any third parties except where your consent has been received or where permitted by law. In order to provide you with products and services this information will be held in the data systems of the Moorhouse Group of companies or our agents or subcontractors.

The Moorhouse Group of companies may pass your personal information to other companies for processing on its behalf. Some of these companies may be based outside Europe in countries which may not have laws to protect your personal information, but in all cases the Group will ensure that it is kept securely and only used for the purposes for which you provided it. Details of the companies and countries involved can be provided to you on request.

The Moorhouse Group of companies would also like to keep you informed (by telephone, post or e-mail) of selected products and services available from us and our carefully chosen suppliers. If you would prefer not to receive this information from us please let us know when you contact us.

For your protection, any telephone calls to our offices will be recorded and may be monitored.

“Cookies”

When you visit our site, we may attach a “Cookie” to your browser. Cookies are small text files that allow us to identify your computer, recognise repeat users, observe anonymous user behaviour and compile aggregate data about users in order to improve the service we provide. The data we collect using Cookies does not identify individual users and is only used for tracking and analysing use of the site.

Most web browsers will accept Cookies, but if you would prefer we did not collect data by this method, you can disable this function within your browser settings. However, without Cookies, you may not be able to use the full functionality of our site, including personalisation of the web content to reflect your personal usage.

Your Consent

When you submit your information within this web site you consent to the use of that information as set out in this Privacy Policy. If we change the Privacy Policy we will post the changes on this page and may place notices on other pages of the web site so that you are aware of how we use your information at all times. If you continue to use the service you will signify that you agree to any such changes.